Business

Proven counterintuitive ways any business professional can use to communicate meaningfully and productively in today's oversaturated digital environment Describes how quality communication has been degraded by today's overuse of quick, cheap, and easy digital communication such as e-mails, texts, and social media-and helps professionals connect with others in real, meaningful ways to get more accomplished than ever Tumlin's counterintuitive methods include Don't Be Yourself (your first communication response is usually your worst), Don't Solve Problems (resist the urge to handle every issue that comes your way), and Play Dumb (give people an opportunity to self-correct) The author has served as a business communications consultant to organizations such as Capital One Bank, Boston Scientific Corporation, Wyeth/Pfizer, and Shell Oil, among others

Which fork should you use to eat the salad at a business lunch? What does business casual really mean? What's the one thing it's important not to do when meeting a Japanese businessperson for the first time? Good social skills are critical to success in today's competitive business world. Excellent manners not only grease the wheels of commerce, but an employee's positive professional image rubs off on the company and improves its reputation. The Essential Guide to Business Etiquette, a practical guide for interacting effectively with colleagues, customers, and business associates, details the social skills necessary to ensure personal and professional success. Good manners are like gold in today's fractious business environment--and thus provide an edge in getting and keeping new business. The Essential Guide to Business Etiquette features 14 chapters covering the most critical areas that can help people succeed in the climb up the corporate ladder. From the basics of getting off on the right foot during the job interview to handling office politics to dining etiquette, this book covers everything today's businessperson needs to know to navigate the tricky world of etiquette whether at home or abroad. Learning to operate with grace in the business world could not be more important. Every day, poor manners ruin deals, derail promotions, and harm customer relations.

"One of the ten Leadership books to watch in 2019" - The Washington Post"One of the top business books everybody will be reading in 2019" - Business InsiderAs seen on "CBS This Morning""In workplaces around the world, meetings are where productivity and creativity go to die. Steven Rogelberg is the world's leading expert on how to fix them, and here he shares the best evidence on how we can stop wasting time and falling victim to groupthink." - Adam Grant, New York Timesbestselling author of Give and TakeA recent estimate suggests that employees endure a staggering 55 million meetings a day in the United States. This tremendous time investment yields only modest returns. No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, those thatinadvertently encourage participants to tune out, and those that blatantly disregard participants' time. Most companies and leaders view poor meetings as an inevitable cost of doing business. But managers can take heart: researchers now have a clear understanding of the key drivers that makemeetings successful. In The Surprising Science of Meetings, Steven G. Rogelberg, researcher and consultant to some of the world's most successful companies, draws from extensive research, analytics and data mining, and survey interviews with over 5,000 employees across a range of industries to sharethe proven practices and techniques that help managers and employees enhance the quality of their meetings. For those who lead and participate in meetings, Rogelberg provides immediate direction, guidance, and relief, offering a how-to guide to change your working life starting today.

DELIVER THE PRESENTATION OF YOUR LIFE--AND LAUNCH YOUR CAREER A nonprofit dedicated to ideas worth spreading, TED challenges the world's most fascinating thinkers and doers to give "the speech of their lives" in 18 minutes or less. The more than 14,000 talks on TED.com have been viewed over 1 billion times and include those by such luminaries as Tony Robbins, Dan Pink, and Sheryl Sandberg. Now you can learn how to give a TED-style talk to achieve your personal and business goals. How to Deliver a TED Talk provides more than 100 invaluable tips--everything from opening with an explicit statement of audience benefits to framing your idea as an action-outcome response to a question worth asking. Whether you're presenting to an audience of 1 or 1,000, this book is an indispensable resource for any public speaker. "Not just for TED talks, it's a great book for any presentation you have to make. If you want to deeply engage and impress your audience, this is a quick, informative, and brilliant guide." -- PETER BREGMAN, TEDx talker and author of 18 Minutes "Jeremey's advice was key to my successful TED talk at TEDMED." -- AMANDA BENNETT, Pulitzer Prize-winning journalist and Executive Editor/Projects and Investigations for Bloomberg News

In 1995, the term "disruptive innovation" was coined to describe innovations that disrupt and threaten existing markets and consumer habits. Since then, we've played witness to how new companies have altered, and threatened, key industries such as hospitality and the taxi industry. These articles explore the growth of two of the most prominent "disruptive" tech companies, Uber and Airbnb, and how competitors and regulators have responded to the changing tides.

Succeed in business with practical career strategies and communication skills from the world's greatest leaders in 10 Skills for Effective Business Communication. Effective business communication is a skill that anyone can develop. From interview strategies to high-stakes negotiation tactics, 10 Skills for Effective Business Communication offers practical strategies to improve communication skills and help you succeed in your career. Equal parts research and actionable advice, this book applies effective strategies from the world's most successful professionals to common workplace scenarios. With step-by-step guidance and simple exercises, you'll learn why, how, and when to use fundamental communication skills to successfully navigate any situation. Learn how to listen from a Microsoft CEO, or gain the confidence to network your way into any room with advice from a renowned venture capitalist--10 Skills for Effective Business Communication teaches you these skills and more, with: 10 essential communication skills that empower you to masterfully handle pivotal moments in your career Actionable exercises to practice and improve your communication skills right away Clear explanations of the social psychology behind communication skills Inspirational success stories that highlight communication skills from some of the world's greatest business leaders including Jeff Bezos, Steve Jobs, Tony Robbins, and more Advance your career and set yourself up for success with effective communications skills from 10 Skills for Effective Business Communication.